Caravelle McPherson

Caravelle McPherson
Workmen's Circle Home & Infirmary 3155 Grace Ave Bronx, NY 10469
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this nursing home to others?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer flexible appointment times?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
by helen xxx.xxx.87.63
March 23, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Jennifer xxx.xxx.44.49
August 13, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.239.114
August 03, 2013
Was this provider's staff friendly?
Friendly Enough
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.249.83
July 27, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this nursing home answer all of your questions?
Yes
by Bruni Hostos xxx.xxx.212.38
March 03, 2013
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.89.130
January 11, 2013
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous
October 04, 2011
Does this provider remember you by name?
No, I always have to remind them
Was this provider's office clean?
It was satisfactory
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 23, 2011
Would you recommend this provider to others?
Absolutely Not
by Anonymous
May 25, 2011
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