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Woodbury Health Care Center

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Woodbury Health Care Center
Woodbury Health Care Center
(9 Reviews)
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7012 Lake Rd Woodbury, MN 55125
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
2 star average for Value
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.11.70
August 06, 2014
Was this senior care facility's staff friendly?
Not one bit
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility clean?
It was satisfactory
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by private xxx.xxx.135.207
April 15, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.101.37
October 26, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office too cold?
No, it was fine
Are you going to visit this provider again?
Not if my life depended on it
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous xxx.xxx.36.134
August 20, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.210.218
July 24, 2013
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider's office too cold?
No, it was fine
Did you feel safe in this provider's care?
No, I was scared
by Anonymous xxx.xxx.251.29
May 14, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.181.185
April 10, 2013
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.

The staff ignores the patients and become non existent when the patients need help. The staff lie and steal. It was overall a horrible experience.
by Daughter xxx.xxx.144.134
May 23, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 26, 2011
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Map and Directions
7012 Lake Rd, Woodbury, MN 55125