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Willimansett Center East

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Chicopee, MA

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Willimansett Center East
Willimansett Center East
(8 Reviews)
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11 St Anthony St Chicopee, MA 01013
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Staff
3.5 star average for Staff
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility use excessive foul language?
Somewhat. It was a little excessive
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.245.29
November 17, 2014
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.100.49
July 25, 2014
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.246.1
March 28, 2014
Was this provider's staff friendly?
Not Really
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous xxx.xxx.83.197
February 12, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider use current and safe equipment?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.4.193
October 26, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
January 13, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider have helpful information available online?
Yes
by Anonymous
September 15, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 09, 2011
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Map and Directions
11 St Anthony St, Chicopee, MA 01013