Westwood Health Care Center

Westwood Health Care Center
Westwood Health Care Center Westwood Medical Pk
Bluefield, VA 24605

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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.132.210
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.65.101
Would you recommend this nursing home to others?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was the temperature in the office acceptable to you?
Perfect
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
XXX.XXX.164.126
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does the provider's staff try to be helpful?
Mostly
Did this provider show attention to detail?
Absolutely
Would you recommend this nursing home to others?
I Already Have
Did this nursing home answer all of your questions?
Yes
by Anonymous
XXX.XXX.178.151
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by mlbtn
XXX.XXX.167.29
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
XXX.XXX.128.141
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
XXX.XXX.231.205
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
XXX.XXX.179.121
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
XXX.XXX.91.0
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
XXX.XXX.9.120