Westwood Health Care Center

Westwood Health Care Center
Westwood Health Care Center Westwood Medical Pk
Bluefield, VA 24605

> Get Phone Number & Directions
Add a Review

Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.65.101
Would you recommend this nursing home to others?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was the temperature in the office acceptable to you?
Perfect
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
XXX.XXX.164.126
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does the provider's staff try to be helpful?
Mostly
Did this provider show attention to detail?
Absolutely
Would you recommend this nursing home to others?
I Already Have
Did this nursing home answer all of your questions?
Yes
by Anonymous
XXX.XXX.178.151
I did not feel safe at all in their care. I definitely had doubts about their qualifications. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by mlbtn
XXX.XXX.167.29
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
XXX.XXX.128.141
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
XXX.XXX.231.205
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
by Anonymous
XXX.XXX.179.121
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find.
by Anonymous
XXX.XXX.91.0
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
XXX.XXX.9.120