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Westgate Gardens Convalescent Center

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Visalia, CA
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Westgate Gardens Convalescent Center
Westgate Gardens Convalescent Center
(7 Reviews)
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4525 W Tulare Ave Visalia, CA 93277
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Did the waiting room furniture appear to be clean?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.144.232
March 07, 2014
Was the waiting area spacious?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Al xxx.xxx.209.150
July 22, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did this nursing home answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.93.160
May 28, 2013
My mother has been in this facility for one week and requires a great amount of care due to numerous injuries received in a car accident. The staff has been very kind and respectful toward our family , and more importantly, toward my mother. Any concerns that we have had have been addressed quickly. We were fortunate enough to get a private room. Todd, the OT, and SK, the speech therapist are great. Time will tell but so far we are happy. I would add that the nurses and CNAs have been very conscientious of my mothers needs and limitations.
by Diana xxx.xxx.2.214
September 27, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. care was inconsistent., furniture falling apart.LVN rude.Lobby beautiful, very depressing place.When I tried to ask questions about his care, I was looked on as if I was bothering them. Very quick to give Vicodin, Staff(LVN lied) would not recommend to anyone. It was a nightmare!
by Norma Schaefers xxx.xxx.152.27
April 22, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.110.232
April 10, 2012
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
September 02, 2011
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Map and Directions
4525 W Tulare Ave, Visalia, CA 93277