Directory > Providers > Senior Care > Nursing Home > TX > Athens > West Place Nursing Center > Reviews

West Place Nursing Center

Nearby

Nursing Homes

Green Oaks Nursing Home

Athens, TX

South Place Nursing Center

Athens, TX

Dogwood Terrace

Athens, TX

Dogwood Terrace Nursing Home

Athens, TX
Get Featured on Wellness.com > Learn More
West Place Nursing Center
West Place Nursing Center
(5 Reviews)
> Get Phone Number & Directions
PO Box 232 Athens, TX 75751
Add a Review

Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.57.48
August 20, 2013
At first I honestly thought Mother would receive quality care! She is an 87 year old Alzheimer's patient with a history of falling. Even after she fell there they did not make it a priority to keep an alarm on her and would even remove it from her room. Four different days I had to point the fall risk out to the nursing staff. I always do her laundry and found wet clothes in her hamper. They were not assisting her to the rest room unless I was there. The injury she had gotten in her fall was not attended to for 3 days and when I moved her to another location it was infected. Patients that had alarms on them were ignored when the alarms were set off, as well as the call buttons. Please reconsider placing your loved one here. Mother was not treated well at all. You shouldn't have to go every day for them to get good care!
by janb xxx.xxx.160.119
August 05, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by unsatisfied xxx.xxx.219.47
July 23, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 26, 2011
I used to work there and vist after i quit the floors are nastly but they have only one floor tech whos job it is to take care of the floors outside the resadints room. if adminstes dont like you they will more than likely start a roumr that might get you baned from the place. i am speaking form experance. the staff is nice but be careful of the adminstes
by mike255
April 24, 2010
Add a Review
Map and Directions
PO Box 232, Athens, TX 75751