West Bloomfield Nursing & Convalescent Center

West Bloomfield Nursing & Convalescent Center
West Bloomfield Nursing & Convalescent Center 6445 W Maple Rd West Bloomfield, MI 48322
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Consumer Feedback

(18 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
November 18, 2011
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Was it easy to make an appointment with this provider?
No, it took a while
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
October 29, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
October 07, 2011
My family and i entered West Bloomfield Nursing & Convalescent Center to visit my 94yr old grandfather . We found him sitting in a wheelchair directly in front of the nurses station. He was moaning, visibly trying to shift his body in pain. He had a grossly distended & hard abdomen approximately 5-6 inches above normal. We were met with hostility from the nurses and were told that there was no dr on call. I would never send anyone there and I have filled a report with their licencing agency. I had to request all treatment and demand that an ambulance was called, it was a nightmare.
by STC
September 20, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 31, 2011
Was this provider's office clean?
It was satisfactory
by Anonymous
June 22, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 12, 2011
My mother was there for wound care and physical therapy. The wound care was horrible! The bed sore grew and more than doubled in size during her time there! They are also understaffed (in spite of what the nursing director said!) so the aides, who are all very nice, just don't get to the room in time to be helpful. I would recommend avoiding this place at all cost!
by Sam
April 16, 2011
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