Tomball Nursing Center

Tomball Nursing Center
Tomball Nursing Center 815 N Peach St Tomball, TX 77375
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
These reviews seem FAKE AS CRAP !!!!!! They all sound the same..

Why Yes I was greeted in the parking lot and they have the friendliest staff...etc... I call BS..... the best nurse left this place because of the office and director.....
by concerned xxx.xxx.42.2
November 30, 2015
This was my first visit as I am trying to locate a facility for my husband. The person that showed us around, came outside to meet me as I was getting out of our car. All of our questions were answered and I was very impressed with the longevity of the employment of the majority of the staff. The PT was awesome.
by Anonymous xxx.xxx.202.196
July 31, 2014
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Only with clear directions
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.35.215
June 17, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by dlowry77377 xxx.xxx.211.139
December 20, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.131.26
September 15, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.155.200
April 28, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all of your questions?
Some were answered
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.247.214
September 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.117.40
August 26, 2012
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always have an immediate answer for me when I call with a question. I like that they are always more than happy to answer my questions. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. My father has received excellent care at TNC.
by Leslie Ferdon
January 23, 2012
Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. When I requested for attention for my father the staff would roll their eyes at me. I have felt that my father has been more of a burden to them by thier actions. The staff has changed several times within this year. No consistancy or good communication. I would only rate this 1 star!
by ctp.kko.to
September 13, 2011
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