The Good Shepherd

The Good Shepherd
The Good Shepherd 622 S Center St Ashland, OH 44805
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.112.200
October 27, 2014
Does this provider return your phone calls?
Promptly
Would you recommend this nursing home to others?
I Already Have
Were the restrooms clean at this provider's office?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Definitely
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Casey xxx.xxx.181.236
February 17, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.115.47
October 29, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
November 11, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Kim
June 12, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 08, 2011
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