Stonebridge Health & Rehabilitation Center

Stonebridge Health & Rehabilitation Center
Stonebridge Health & Rehabilitation Center 102 Chandra Dr Duncannon, PA 17020
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
My Mother was there, Not so bad for a Home. The Food is GREAT for a health care faculty. She signed herself out and came Home. Now she in Holy Spirit Hosp., and trying to get into another Nursing Home! She should have stayed. There is a lot of nice Staff also. It would have saved her a Hospital Stay and a lot of Ins. Money !!!
by Sad Son xxx.xxx.14.236
December 03, 2016
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility use excessive foul language?
Yes! It was very unprofessional!
by Lisa xxx.xxx.124.181
June 16, 2014
Most of the time, but when I called the number that is listed on their site, I got a message that the voicemail box was full for 3 days straight. This was disturbing because I had some timely questions about my parent's care.
by Shelly Price xxx.xxx.27.142
March 17, 2013
This nursing home and rehabilitation center is the best nursing home that you could send a loved one to. You can tell they want their clients to be as comfortable as possible - I visited my dad every day and each day they brought in snacks and water. They constantly made sure my dad was comfortable and that we, his family, had everything we needed and that we had all our questions asked. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They really go above and beyond to make myself and my dad feel special. I've never been anywhere that seems to care more about their clients than here. My dad passed away at Stonebridge and I am so glad that he was in a place where he felt safe. My family is forever grateful for Stonebridge!
by Keri xxx.xxx.114.168
February 25, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel safe in this provider's care?
Yes
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.160.143
November 06, 2012
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider use current and safe equipment?
Fairly current
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
January 07, 2012
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Would you recommend this provider to others?
If I Had To
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
June 09, 2011
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 19, 2011
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