SPJST Rest Home II

SPJST Rest Home II
SPJST Rest Home II 8611 Main St Needville, TX 77461
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Due to recent changes nursing staff turnover has increased. Also there have been decrease in hours in custodial and laundry service which caused a negative affect in building cleanliness and towels and clean sheets availability in the evening and nights.

Administration both in building and nursing are only visible and openly friendly during state inspections.
by Long term xxx.xxx.10.160
September 10, 2018
Both of my parents are staying here. Having tried another facility in a nearby town, I know this is the very best. Both are very happy here. The care received by both my parents is incredibly wonderful. I can sleep at night knowing that their needs are being met by efficient and caring employees. This extends to all staff including administration, nurses, CNA's, housekeepers, and laundry personnel. I highly recommend this facility.
by STEPHANIE xxx.xxx.12.131
October 28, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this senior care facility use current and safe equipment?
Yes
by Anonymous xxx.xxx.181.47
July 06, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
by Anonymous xxx.xxx.176.70
May 28, 2014
Did you feel safe in this provider's care?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by gh xxx.xxx.135.151
January 30, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 06, 2011
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