Sherman West Court

Sherman West Court
Sherman West Court 1950 Larkin Ave Elgin, IL 60123
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I don't know what happened at Sherman West Court; my mother seemed to be too embarrassed and too upset to talk about it. All I could get out of her was that it had something to do with the Assistant Administrator. I asked around but got nowhere; something is going on over there I don't know what but it's unhealthy whatever it is. We took her out the next day.
by Jessica xxx.xxx.54.89
December 01, 2015
Overall it was okay. Many times they were understaffed. My MIL would call for toileting assistantance but nobody would come even through she was a fall risk. The food was marginal. The PT was good. We questioned the amount of OT since my MIL seemed to fly through the exercises with ease
by DIL xxx.xxx.17.254
July 23, 2015
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Are you going to visit this provider again?
If I need to, I'll return
Does this provider have helpful information available online?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.18.245
December 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.150.210
June 04, 2012
Did this provider have reasonable prices?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
October 25, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
October 20, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
September 23, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 21, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
September 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider use current and safe equipment?
Yes
by Anonymous
June 04, 2011
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