Shannondale Health Care Center

Shannondale Health Care Center
Shannondale Health Care Center 801 Vanosdale Rd Knoxville, TN 37909
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
The address listed is for the retirement center, not the nursing home. The area code hasn't been 423 for about 20 years, try 865.

The retirement center is fabulous. Activities, outings, 3 meals a day, library, exercise program. 24/7 nursing staff. The list goes on.
by d xxx.xxx.98.226
September 06, 2018
This is the worst facility to entrust your loved one to. The staff is uncaring and at times seem unqualified. When you push the nurses button for help, you will be luck if it is answered in 30 minutes.Many times I had to go to the nurses station to put in a request and was told they were busy. This being said, one or two nurses were sitting at the station and three or four CNA's were sitting in the break room.
by CJ xxx.xxx.144.105
July 15, 2017
Admitting rep. in this home doesn't help family understand process of placement. Phone calls are seldom returned, and paper work is lost in the process.
by Ruby Smithson xxx.xxx.238.119
October 28, 2015
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you recommend this nursing home to others?
Yes
Does this provider have helpful information available online?
Yes, but very little
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by grandma xxx.xxx.7.249
November 01, 2013
by Anonymous xxx.xxx.250.216
March 01, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.112.4
January 11, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.177.195
October 29, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have reasonable prices?
Yes
Did this provider listen to your input and concerns?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 14, 2011
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