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Serrano Convalescent Hospital--North

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Serrano Convalescent Hospital--North
Serrano Convalescent Hospital--North
(7 Reviews)
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5401 Fountain Ave Los Angeles, CA 90029
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
2.5 star average for Recommended
Staff
4 star average for Staff
The facility is clean but is institutional green, no electric beds, telephones or TV's. The care is good but the lack of stimulation coupled with the institutional feel are depressing.
by Ben xxx.xxx.20.2
May 15, 2015
Were the restrooms clean at this provider's office?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.35.248
February 10, 2014
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by QT4PINK xxx.xxx.123.228
October 19, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 26, 2011
Was this provider's office clean?
It could have used some cleaning
Would you recommend this provider to others?
No
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
June 15, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous
May 19, 2011
Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
April 10, 2011
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Map and Directions
5401 Fountain Ave, Los Angeles, CA 90029