Sells Rest Home Inc

Sells Rest Home Inc
Sells Rest Home Inc 609 S Railroad St Matthews, MO 63867
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
We had her in many homes but Sells has been the best I've seen..
by Mary Summers xxx.xxx.157.245
July 09, 2016
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider answer all of your questions?
No, I left confused and frustrated
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Annie xxx.xxx.152.42
September 08, 2013
They gave about the same level of care as others I have been to for the same problem. Not only did I find a parking spot right away, but I knew my car was safe because the spots were close to the entrance. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Every time I've called and left a message, I've never heard back. It's extremely annoying. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. IT SEEMS LIKE THEY NEVER PICK UP THEIR PHONES. I'VE CALLED ATLEAST 6 TIMES IN A ROW ALREADY AND STILL NO ANSWER!
by Dissapointed xxx.xxx.233.57
June 23, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
February 02, 2012
Was this provider's office clean?
It was satisfactory
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
May 30, 2011
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