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Schuylkill County Home--Rest Haven

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Schuylkill County Home--Rest Haven
Schuylkill County Home--Rest Haven
(6 Reviews)
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401 University Dr Schuylkill Haven, PA 17972
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.5.223
June 22, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.64.247
June 06, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.96.241
May 06, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.65.251
August 09, 2012
The last time I was there, they had started serving people their meals in the lounges and so we could not visit with my nana outside of her room. I'm sure this was to the convenience of the staff but it was not conducive to family who wanted to visit - lack of seating in the room.
Otherwise, they have treated my grandmother very kindly and generally take care of her well.
by Andrew
February 13, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 11, 2011
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Map and Directions
401 University Dr, Schuylkill Haven, PA 17972