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Salmon Brook Nursing & Rehabilitation Center

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Salmon Brook Nursing & Rehabilitation Center
Salmon Brook Nursing & Rehabilitation Center
(27 Reviews)
> Get Phone Number & Directions
72 Salmon Brook Dr Glastonbury, CT 06033
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
If I could not give them a star I would. I have been in health care for over 15 years and cannot believe the staff they hire. No one knows anything ever. You ask if you can borrow a pen their answer is " I don't know" or do you know where I can find the nurse "I don't know" Where can I borrow a pen? "I don't know" is the only answer you get. Not to mention Nick, someone in Admin left me a 14min long voicemail which violated every HIPPA law possible by providing all personal information about my family member staying there. We have bought numerous clothing and do the laundry however he is always missing clothes. I buy special socks that are $20 a pair and they always seem to be "MISSING" although I write his name and room number on them in permanent marker. With Numerous Special requests NOT to take his laundry out of the room, they did and STOLE money from him and refused to acknowledge it. My family member is on a special diet so we try to buy all the additional things he needs and they are constantly removing it from his room and "losing" it. The CNA's are non educated (remeber, I have been in health care & no intelligence when I see it) LAZY people. Kingsley, one of the CNA's is AMAZING, kind and takes pride in his position. Currently, with all the receipts, violation of HIPPA and negligence on behalf of my family member I have sought legal council. I will be moving forward with legal actions. I hope no one treats their family members the way they have done to my FATHER. It is NOT acceptable in any manner, EVER!
by a discouraged individual xxx.xxx.56.18
January 11, 2017
Excellent facility.
by SM xxx.xxx.155.195
July 22, 2014
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.210.121
June 05, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.81.83
April 10, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.158.0
August 30, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.56.198
June 09, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider have reasonable prices?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.207.24
April 29, 2013
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.145.126
September 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.11.153
September 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.119.158
September 02, 2012
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Map and Directions
72 Salmon Brook Dr, Glastonbury, CT 06033