Saint Catherine Laboure Manor

Saint Catherine Laboure Manor
Saint Catherine Laboure Manor 1750 Stockton St Jacksonville, FL 32204
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility use excessive foul language?
Definitely! I was shocked and horrified!
Did this senior care facility use current and safe equipment?
Not at all, the equipment is dangerous!
by Anonymous xxx.xxx.251.65
October 23, 2019
My mother-in-law was accepted into the locked unit for respite care. A short stay turned into a few months when my brother-in-law could no longer take care of her. When my husband and I were told she needed a feeding tube because she was quickly declining we decided to have her assessed by an assisted living facility. When the facility accepted her, we asked for her to be released for transfer. The doctor agreed to the release but St. Catherine's called the doctor and talked him out of it. Twice this happened. We were shocked that despite our wishes St. Catherine's was trying to keep her. Finally my brother-in-law just went and checked her out to take her home and never took her back. We were appalled at this breach of ethical behavior and to this day are still disgusted. Shame on you st. Catherine's!
by Chester xxx.xxx.197.160
April 04, 2015
The care of my wife's aunt surpassed our expectations.
by Joe Arizzi xxx.xxx.141.155
August 20, 2014
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.8.162
March 05, 2014
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous xxx.xxx.45.195
November 17, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.164.237
July 20, 2013
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did you feel safe in this provider's care?
Absolutely Not!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.130.220
June 18, 2013
Does this provider have helpful information available online?
Yes, but its hard to find
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's staff friendly?
Friendly Enough
Would you recommend this nursing home to others?
If I Had To
by Anonymous xxx.xxx.88.146
May 24, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.249.21
March 12, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.98.37
March 10, 2013
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