Directory > Providers > Senior Care > Nursing Home > IL > Zion > Rolling Hills Manor > Reviews

Rolling Hills Manor

Nearby

Nursing Homes

Sheridan Healthcare Ctr

Zion, IL

Arbor View Nursing and Rehab

Zion, IL

Sheridan Health Care Center

Zion, IL

Zion Care & Rehabilitation Center

Zion, IL
Get Featured on Wellness.com > Learn More
Rolling Hills Manor
Rolling Hills Manor
(15 Reviews)
> Get Phone Number & Directions
3615 16th St Zion, IL 60099
Add a Review

Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
My mom is in for rehab of which she receives through out the day.
One day I didn't check with the PT department when I took her
to home to do a few things. This took at least 3 hours from start to
finish, when we arrived back I got scolded from PT department staff,
who basically threatened me with taking her out because she missed
a PT treatment. Saying that the next day she will receive less hours of
PT because she missed an hour and with less time in they will put a
black mark next to her name and if it happens again she may get discharged. I think that it could be recognized that she needs to get out
to give her reason to work hard and to act a normal. This place needs to give a PT schedule to the family and work with family for occasional outings. PS the PT person has way to much power.
by Help dont hurt xxx.xxx.205.210
August 06, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did the staff at this senior care facility use excessive foul language?
Yes! It was very unprofessional!
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility clean?
No, I didn't feel comfortable at all
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
by Anonymous xxx.xxx.247.216
December 31, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did this senior care facility prominently display their credentials or business license?
Absolutely not! I don't think they have one!
Would you recommend this senior care facility to others?
Absolutely Not
by Anonymous xxx.xxx.239.192
July 17, 2014
I made a (long distance) phone call to my mother. The Staff person I talked to wouldn't take a message because "that's down the hall, and I'm at the front of the building." How difficult is it to take a message that your daughter says hello, and walk it to the person having to stay in your care??????? It's not.
by J xxx.xxx.94.57
March 14, 2014
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by L xxx.xxx.229.1
November 24, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did you feel safe in this provider's care?
No, I was scared
by Anonymous xxx.xxx.229.1
September 08, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Yes
Did this provider answer all of your questions?
Yes
by jimmy young xxx.xxx.198.135
January 09, 2013
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.93.143
December 23, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.110.131
October 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.103.66
August 27, 2012
Add a Review
Map and Directions
3615 16th St, Zion, IL 60099