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Robert E Lee Retirement Inn

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New Albany, IN

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Robert E Lee Retirement Inn
Robert E Lee Retirement Inn
(8 Reviews)
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201 E Elm St New Albany, IN 47150
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
My Mom has always been adamant about NOT going to a home. She went in Robert E Lee for a Rest and fell in love with the people and staff. I can't say enough about them.
by Donna Pierce xxx.xxx.40.235
March 05, 2015
Was this senior care facility's staff friendly?
They were decent
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility use excessive foul language?
No
by Anonymous xxx.xxx.33.49
October 09, 2014
Was this senior care facility's staff friendly?
Yes
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did you feel safe in this provider's care?
Yes
by Friend in NEW ALBANY xxx.xxx.125.132
August 01, 2014
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider's office easy to locate?
Fairly Easy
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
August 02, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 15, 2011
Did you feel safe in this provider's care?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
May 17, 2011
Were you able to relax during your appointment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Yes
by Anonymous
March 30, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 09, 2011
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Map and Directions
201 E Elm St, New Albany, IN 47150