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Regency Village Care Center

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Regency Village Care Center
Regency Village Care Center
(7 Reviews)
6500 Brush Country Rd Austin, TX 78749
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this provider use current and safe equipment?
Yes
Did you feel that your waiting time was acceptable?
Absolutely
Would you recommend this nursing home to others?
I Already Have
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Ann xxx.xxx.58.6
March 12, 2014
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.122.96
September 20, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.136.208
June 04, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous
January 06, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 24, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
September 16, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
March 23, 2011
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Map and Directions
6500 Brush Country Rd, Austin, TX 78749