Quabbin Valley Health Care

Quabbin Valley Health Care
Quabbin Valley Health Care 821 Daniel Shays Hwy Athol, MA 01331
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Are you going to visit this senior care facility again?
Without a doubt!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Ken Pascal xxx.xxx.234.77
June 21, 2014
The staff was truly one of the best staffs I've ever seen. They genuinely care about everyone who visits. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their patients than here. I was confident that they were using the latest treatment methods. It is obvious that their facility is cleaned regularly. It was fantastic. They are one of the most respectful, attentive staffs I've ever seen anywhere. I've never seen them take personal phone calls while helping patients, and they always make sure each patient has everything they need. I was at the facility on 4/4/14 for a re pass for the Blair family and was very surprised of the way people were so kind and caring. I want to thank the staff for their kindness and generosity.
Thank you,
Margaret Blair
by Margaret Blair xxx.xxx.174.194
April 09, 2014
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous xxx.xxx.3.239
January 04, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.5.1
November 17, 2013
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.3.236
March 31, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.89.251
December 18, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 22, 2011
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