Pembrooke Health & Rehabilitation Residence

Pembrooke Health & Rehabilitation Residence
Pembrooke Health & Rehabilitation Residence 1130 W Chester Pike West Chester, PA 19382
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
February 02, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 12, 2011
Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. They don't really take that extra step to make me feel special. I'm just another client to them. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions.
by M. Taylor
May 12, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
March 07, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The office was very easy to locate. I didn't have any trouble finding it at all. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I would recommend them especially their Physical Therapy and speech therapy also the occupational therapy is excellent..My husband was very sick when he entered this facility, He is home now doing very well because of his excellent care Thank You Mrs. James Wood...
by Sally Wood
March 07, 2011
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