Paradise Valley Health Care Center

Paradise Valley Health Care Center
Paradise Valley Health Care Center 2575 E 8th St National City, CA 91950
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Consumer Feedback

(16 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Great staff and compassionate nurses
by Miguel xxx.xxx.45.242
July 16, 2018
I have been to the facility, it's very clean, the staff is very professional and courteous. I would recommend this facility for health care. I give it a five star rating. Great job Paradise!
by Eddie xxx.xxx.64.34
May 20, 2016
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.147.98
August 01, 2014
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
If I need to, I'll return
Was this senior care facility's staff friendly?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
by Anonymous xxx.xxx.3.141
June 20, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have reasonable prices?
No, it was expensive.
Were you able to relax during your appointment?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.191.84
August 22, 2013
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.3.41
July 11, 2013
I am currently a patient here at Paradise Valley. I am receiving both occupational and physical therapy as well as 24 hour in patient care. I must say that I am so pleased with the care I am receiving from ALL of the staff here!!!
FYI.
I am here due to back surgery.
by Eli xxx.xxx.182.215
June 17, 2013
They didn't display their qualifications. It made me nervous. Their staff was not friendly at all, I didn't feel welcome there.
The receptionist is not friendly at all. When the guest bathroom light was out, I reported it to the front desk and she looked clueless. A car was blocking the front entrance. I also reported that and she was once again clueless on how to resolve that issue. Whoever is at the front desk needs to be trained on safety preparedness. Thank God there was no emergence during my visit otherwise, that car that was blocking to door would have blocked the exit door to evacuate the building. The nurses including the charge nurses are very rude to visitors. I had to explain the charge nurse about HIPAA. That is a clue of lack of training on HIPAA. The nurses talked to me as if I was a child. I have 20 years experience in the medical field and 4 years in the community emergence management. I know what is going on and what questions to ask. The staff and nurses need to show more compassion and respect to the patient visitors. Every time I visited my grandmother, I would leave very upset. The discharge coordinator continues to call the land line and questioning about a family member whereabouts which is no concern of her. Just leave a message and stop harassing others family members. I never want my grandmother back to this facility again.
by Anonymous xxx.xxx.118.155
April 17, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.113.229
March 05, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.190.242
December 15, 2012
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