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Oakwood Nursing & Rehabilitation Center

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Oakwood Nursing & Rehabilitation Center
Oakwood Nursing & Rehabilitation Center
(6 Reviews)
> Get Phone Number & Directions
5520 Indian River Rd Virginia Beach, VA 23464
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.131.52
January 31, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.156.56
April 15, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 06, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 11, 2011
The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They didn't help me as much as I was hoping and didn't answer all my questions. They didn't show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important.
by john rivers
March 28, 2011
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Would you recommend this provider to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 21, 2011
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Map and Directions
5520 Indian River Rd, Virginia Beach, VA 23464