Northwood Rehabilitation & Nursing Center

Northwood Rehabilitation & Nursing Center
Northwood Rehabilitation & Nursing Center 1010 Varnum Ave Lowell, MA 01854
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous xxx.xxx.211.37
January 29, 2014
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.19.201
June 10, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.176.83
February 25, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by carol xxx.xxx.146.207
January 02, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Ethel Reid xxx.xxx.11.208
December 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.138.99
May 09, 2012
Would you recommend this nursing home to others?
I Already Have
by Anonymous
February 14, 2012
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
May 16, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 13, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
Yes, extremely spacious
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
March 27, 2011
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