Mountain View Health Care Center

Mountain View Health Care Center
Mountain View Health Care Center US Hwy 197
Elkhorn City, KY 41522

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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous
XXX.XXX.252.31
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous
XXX.XXX.102.105
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
XXX.XXX.240.21
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. It is obvious that their office is cleaned regularly. It was fantastic. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The office was very easy to locate. I didn't have any trouble finding it at all.
by Preacher
XXX.XXX.206.160
Everyone in my community knows that they are the absolute best in the field. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. The office was easy enough to find. I left with no question unanswered. They were so thorough with their answers and really went above and beyond to ensure I had a great understanding of their nursing home. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Family Member
XXX.XXX.240.21
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous
XXX.XXX.128.142
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
XXX.XXX.246.148
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
XXX.XXX.240.21
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions.
by heather
XXX.XXX.248.50
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
XXX.XXX.161.229