Mercy Residential & Rehabilitation Center

Mercy Residential & Rehabilitation Center
Mercy Residential & Rehabilitation Center 2727 W Mitchell St Milwaukee, WI 53215
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
2.5 star average for Recommended
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by nasos xxx.xxx.168.61
October 24, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.17.180
July 30, 2013
Bed Sores. The therapy was good but everyone else cleaning staff, RNA, CNA did the bare minimum and my grandma was sent to the hospital 2x during a 2 week stay. why, infected bed sores. Bed sores come from a lack of care and that is exactly what she got.
by Anonymous xxx.xxx.159.168
May 15, 2013
They ignored my ma n left her in wet diaper, when asked to do 2 hr checks they said they did but i spent most of a day with her n never heard them ask one time (she knew she had to go n pushed the button and it took over 1/2 hr for them to even turn the button off to ignor her more... she had to repush the call button), the people sit in the halls with ther heads down n if u ask them if they r happy there they say not really.... not to mention my ma was begging me to get her out of there after 1 week. The place looks beautiful n the staff seems nice til u put a loved one in there.
by freckles xxx.xxx.156.147
June 28, 2012
They paid close attention to me and all of my questions were answered. I was somewhat uneasy during my appointment. I was never able to fully relax. They never left me for an extended period of time and I never felt ignored. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Jasmine jones
February 13, 2012
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous
September 09, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 11, 2011
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