Mather Nursing Center

Mather Nursing Center
Mather Nursing Center 435 Stoneville Rd
Ishpeming, MI 49849

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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Value
4 star average for Value
Recommended
3 star average for Recommended
HI,
Your concerns are our top priority, and we'd like to talk more with you about your experience with us. Please call the Executive Director at the care center at 906-485-1073. Your feedback is v ery important to us.
I came to the home by ambulance after having surgery to repair my shattered ankle bones. The first thing to hit me was the strong smell of
urine.
After I was situated in my bed, the staff c ame and did the paper work and filled me in on the daily routines. They seemed nice enough so I was more relaxed. However that night, the first time a needed to use the
bedpan, I sat on it for 45 minutes before someone came. The food to me was almost inedible & not any choices really. I thought that the best
way to handle it was to have my family supply my food needs, but that even seemed to anger some people. One nurse argued with me on how I took my meds so I had her call my doctor. Even after she was told how I took them, we struggled daily about it. On the ninth day, I started having major blood in my stools & was returned to the hospital.
I refused to go back to Mather and was placed in another home, with much happier results & fast healing.
Now, with all that said & so much more I didn't even mention, there were some good people there. Physical therapy was great, a young aid by the name of Christopher I think, a young lady named Brianna, another who's mother works at the KI sawyer store, and an older woman, were all great. Very sweet people.
After I went to the other home, I realized how outdated the place & the equipment were.
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility's staff friendly?
Yes
Was this senior care facility clean?
It was satisfactory
Would you recommend this senior care facility to others?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Would you recommend this senior care facility to others?
Absolutely Not
Do you feel like this provider's office is well staffed?
No
Would you recommend this nursing home to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Was this provider's office easy to locate?
Fairly Easy
Did this nursing home answer all of your questions?
Yes
Did this provider have reasonable prices?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider use excessive foul language?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have helpful information available online?
Yes, but its hard to find
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