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Masonic Home Inc

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Masonic Home Inc
Masonic Home Inc
(5 Reviews)
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88 Masonic Home Rd Charlton, MA 01507
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.69.253
July 01, 2014
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.37.58
December 05, 2013
Does this provider promptly return your phone calls?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's office easy to locate?
Fairly Easy
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.223.200
January 26, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider have reasonable prices?
Yes
Would you recommend this nursing home to others?
I Already Have
by Anonymous
February 21, 2012
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 08, 2011
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Map and Directions
88 Masonic Home Rd, Charlton, MA 01507