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Mari de Villa Retirement Center Inc

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Mari de Villa Retirement Center Inc
Mari de Villa Retirement Center Inc
(9 Reviews)
> Get Phone Number & Directions
13900 Manchester Rd CHESTERFIELD, MO 63017
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Outstanding experience. We are very interested in becoming a part of Mari de Ville.
by Joan and Michael Brookins xxx.xxx.122.51
November 09, 2014
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.60.142
July 28, 2014
Would you recommend this nursing home to others?
Absolutely Not
Did you feel that your waiting time was acceptable?
Mostly
Does this provider take that extra step to make you feel special?
No
Was the temperature in the office acceptable to you?
Ok
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.112.1
March 24, 2014
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.218.72
October 16, 2013
The Villa was and is the finest retirement community in the metro area. For over fifty years it has been evolving and growing. Care, physical and mental well being is primary. I would not hessitate one moment having a loved one living at this facility.
by 67bird67 xxx.xxx.158.54
October 16, 2013
Does this provider have helpful information available online?
Yes, but very little
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this nursing home to others?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.206.177
August 14, 2013
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.134.129
April 11, 2012
I had the hardest time finding their office, and I usually have a good sense of direction. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. This business is being managed by some unprofessionals owners... I'm just wondering if they even care of this place ... For example: there is never a manager to be reached when i need to talk to him or her. The front desk employee always tells me ... i'm sorry but mr or mrs wieshan are not here... One thing that i'd like to add is when a business advertise too much , it always means that the business is not providing a good service , therefore the have to advertise...words to mouth is the best advertising...
by complain
February 23, 2012
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
September 28, 2011
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Map and Directions
13900 Manchester Rd, CHESTERFIELD, MO 63017