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ManorCare of Florissant

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ManorCare of Florissant
ManorCare of Florissant
(15 Reviews)
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1200 Graham Rd Florissant, MO 63031
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
The staff is horrible mainly the Night crew they are loud at night in the Halls laughing yelling loud they wont help Clients at all when asked for a drink in the middle of the night they wont get my family member a drink of water when asked to to be changed they had a BM the worker screamed at family member You'll just have to wait 3 hrs later worker never came back to change them they will not assist the people needing assistance for anything they ignored patients that needed assistance with anything they dont want to be bothered I really feared for my Family Members life I was afraid they were going to die in the Night hours I would not put a loved one In this Horrible place
by Peggy Taylor xxx.xxx.125.151
July 15, 2016
We placed our mom in this center for physical therapy and we always assumed she would return home after 2-3 weeks of physical therapy. My mom had an accident in this facility that led to her death in November 2015 and as of this day May 2016 no one from this facility has ever called my family to explain what happened from their perspective, no results of their investigation, no acknowledgement of sympathy…absolutely nothing. We experienced nurses with bad attitudes, which makes my family wonder was it really an accident or not. We don’t know and I guess we never will. My mother complained about this place from the time she arrived and we just thought maybe she was over-reacting and that her time there would go fast. Now I wish more than anything that we would have listened to her and found another center for her.
by Sheree xxx.xxx.46.110
May 10, 2016
Relative was there on hospice care near end of life. LPN made her shower in commune shower when she could barely stand; made her go to dining room when she wasn't even eating and was having trouble breathing; found in the chair half dressed and oxygen tube on floor; not given pain meds as schedule because relative didn't see how her pain was....water in bathroom turned off, tub filthy, never cleaned; floor hardly swept; wallpaper hanging off wall and put bed in front of it to cover....
by sadformom xxx.xxx.7.105
March 30, 2016
ManorCare staff was very caring. They took very good care of my mother who had very complex medical issues. The therapists did a great job helping her regain strength and physical mobility. We would recommend the team to anyone looking for a skilled nursing and rehab facility.
by Anonymous xxx.xxx.0.255
January 21, 2016
Refer to previous. Manor Care Florissant has now gone 101 days and counting without paying us after we provided their residents with a wonderful Halloween show, allowed Manor Care staff to use our sound equipment, and fulfilled each and ever account payable stipulation to facilitate payment. The social skills of the pertinent Manor Care personnel are underwhelming.
by Brad Allen xxx.xxx.182.169
February 09, 2015
Would you recommend this nursing home to others?
Absolutely Not
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous xxx.xxx.226.5
November 22, 2013
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider remember you by name?
Sometimes, but not always
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Debbie xxx.xxx.185.16
November 01, 2013
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider rush your appointment?
No
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.45.31
September 20, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.226.125
April 23, 2013
The facility is clean and the food is good but the nursing care is terrible. They take 25 minutes or longer to answer a call light. Medications were ordered by the physician and not given for over 48 hours.
The staff were not able to explain the delays or the miscommunication.
I would not recommend using this facilty
by Richard xxx.xxx.140.11
August 24, 2012
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Map and Directions
1200 Graham Rd, Florissant, MO 63031