Maison de Lafayette

Maison de Lafayette
Maison de Lafayette 2707 Kaliste Saloom Rd Lafayette, LA 70508
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Catrina Gunner xxx.xxx.70.100
April 02, 2014
Did this nursing home answer all of your questions?
None of my questions were answered
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.79.14
March 14, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.143.137
February 07, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Love a Nurse xxx.xxx.72.194
December 15, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.106.118
September 28, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.201.32
September 23, 2012
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 17, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
February 12, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 19, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Aimee
November 14, 2011
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