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Lena Continental Manor Nursing Home Inc

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Lena Continental Manor Nursing Home Inc
Lena Continental Manor Nursing Home Inc
(8 Reviews)
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1010 S Logan Lena, IL 61048
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider use excessive foul language?
No
Was the waiting area spacious?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.227.36
January 19, 2014
Would you refer this provider to a family or friend?
No, I wasn't impressed
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.130.121
December 21, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.22.159
February 03, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.34.115
October 12, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.90.122
April 22, 2012
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous
February 21, 2012
Did you feel safe in this provider's care?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
July 28, 2011
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.
by Concerned
May 16, 2011
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Map and Directions
1010 S Logan, Lena, IL 61048