Lake Shore Village Care Center

Lake Shore Village Care Center
Lake Shore Village Care Center 2320 Lake Shore Dr Waco, TX 76708
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.144.98
January 11, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.154.9
January 02, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.4.79
January 02, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider promptly return your phone calls?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
by af xxx.xxx.236.18
December 06, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Sure
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you by name?
Sometimes, but not always
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.17.212
November 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.82.207
April 17, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Were you able to relax during your appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
January 11, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
October 27, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 29, 2011
They made the extra effort to make sure every question and concern I had was addressed. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Pepper
April 23, 2011
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