Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider use current and safe equipment?
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Yes, it was convenient