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Kyakameena Skilled Nursing Facility

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Kyakameena Skilled Nursing Facility
Kyakameena Skilled Nursing Facility
(9 Reviews)
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2131 Carleton St Berkeley, CA 94704
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility easy to locate?
Only with clear directions
Do you feel confident that this provider will work with you until a solution is reached?
No
by Anonymous xxx.xxx.245.61
October 25, 2014
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.2.58
November 23, 2013
My brother was admitted to Kayakamenna Skilled Nursing Facility,last year July 2012 for Hospice Care.
Our family was very pleased with the fantastic care he received from each and every member of their employed staff,from the Kitchen staff,the Housekeeping staff,and every level of the Nursing staff,aides,assistants and RN's,to his treating doctor and their Administrative staff.
The staff took excellent care of my brother,and were accommodating and very polite and helpful to our family and the friends,that came to say their goodbyes to my brother.
Our Mom,96 years of age then,was able to be at her son's bedside until he drew his last breath,and the same for his siblings.
As my brother was getting closer to his end,the staff,brought us coffee,tea,and offered us other refreshments so we would not have to leave our brothers side.That was such an act of respect,and regard for our brother,to be with his family until the end.
We remain forever grateful to the wonderful assorted employees that work for this facility to make it the top notch facility one can count on for great care.
We remain forever grateful,that our brother was able to get his end of life care in Kayakameena Skilled Nursing Facility,in Berkeley,and in city he worked in and loved so much.
by Yolanda L C ( Cortez) MacKenzie xxx.xxx.81.97
August 02, 2013
The staff such as the PT etc are professional and helpful but the frontline staff - nurses and CNAs are terrible. It is like being in a homeless shelter, the way they treat you, the filth and the carelessness. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all. Contracted C-Difficile, while I was here. It is a filthy badly managed place. DO NOT SDEND ANYONE YOU CARE ABOUT HERE!
by lulu xxx.xxx.238.183
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.44.86
July 25, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. I would never visit them again. I was very disappointed. The CNA and every day staff seemed under trained and overwhelmed, they did not seem professional. BUT the physical therapist and occupational therapists were exceptional,and the managing staff were very good, and surprisingly better than the rest of the daily crew. The daily crew were appalling, some were friendly, some were not, but overwhelmingly unprofessional and the environment is so awful, that it feels like the forgotten people. The environment is so ugly and the the rooms still had other discharged people's hospital things in it. Everything is of the cheapest and ugliest quality; the ice machine is dripping and sits outside in the so called courtyard. I can't believe that Alta Bates sends their discharged patients here for rehab. BTW it is owned by the same company that owns the other recommended facility. (Even the utensils almost bend when you use them.) Very sad. If it weren't for the PT and OT I would say it was pretty bottom of the barrel. But they are very GOOD!
by Camillus xxx.xxx.238.183
March 28, 2012
Are you going to visit this provider again?
Sure
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
February 14, 2012
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous
September 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider listen to your input and concerns?
Yes
by Anonymous
April 15, 2011
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Map and Directions
2131 Carleton St, Berkeley, CA 94704