Kings Daughters Community Health & Rehabilitation Center

Kings Daughters Community Health & Rehabilitation Center
Kings Daughters Community Health & Rehabilitation Center 1410 N Augusta St STAUNTON, VA 24401
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Understaffed and overworked, but friendly
by Carol Julian Kross xxx.xxx.74.142
April 21, 2020
I had dealings with this center 5 yrs ago and had second thoughts about taking my son there for rehab. Should have gone with my feelings. He is a transplant patient and a brittle diabetic. upon admitting he did not receive his insulin until 5 hrs late. His immune suppresent pills were suppose to be given to him at nite x 3 and in the am x3. when I checked his pills there was only 1 pill gone should have been 6 gone. YES I REMOVED HIM AMA SINCE HE WAS NOT GETTING PROPER CARE MORE IMPORTANTLY CORRECT MEDS.
by MARGARET H xxx.xxx.254.16
July 26, 2014
Are you going to visit this senior care facility again?
If I need to, I'll return
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.177.178
June 29, 2014
I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. The office was easy enough to find. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
by Tina xxx.xxx.148.243
November 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by satisfied xxx.xxx.147.253
July 29, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.126.83
February 25, 2013
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.219.2
August 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.117.14
July 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.33.197
May 20, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 05, 2012
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