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Huntington Living Center

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Huntington Living Center
Huntington Living Center
(12 Reviews)
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369 E Main St Waterloo, NY 13165
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Poor care. Beds not made. Sheets not changed.
PT not encouraged. Bells not answered in time to prevent personal embarrassment and accidents
by Pat xxx.xxx.68.132
September 27, 2023
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Does the staff at this senior care facility always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Was this senior care facility clean?
No, I didn't feel comfortable at all
by Morgan Tyler xxx.xxx.138.41
September 08, 2016
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.188.74
August 05, 2013
It's been about a year since Huntington Living Center made the decision to move my mom from the terrific special needs unit to the 3rd floor. Mom was an alzheimer's patient and the special needs unit was her home. They called her family and in one day had piled all her belongings onto her bed and moved her to the 3rd floor. So quickly that the family could not get there to help. In the evening, the family did arrive and found her sobbing by the front desk, wondering where she was to sleep and where she was. We were told she would adjust!!! She was never as happy or at home on the 3rd floor and began to cry more often and plead to go home. If a facility specializes in special needs care, why would you do this to an elderly patient? Later in the summer, Mom fell from her bed. It took almost full day to diagnose a broken hip and transport her to the hospital. Mom died a few days later after surgery. While the facility did some things very well, in the end, I am unable to recommend them. It has taken a year and I thought me thoughts and views might change. They have not and I can not recommend Huntington Living Center in Waterloo, NY
by brenda xxx.xxx.141.233
March 18, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.159.203
September 14, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous xxx.xxx.84.56
August 02, 2012
Staff is friendly, mean well but forget basic CNA nursing, such as stroke patients have a good side, that is the side you put the call light on. Also when turning residents that cannot turn themselves they need to be OFF their backside, not on the side and on their bum. Even end of life care should include bathing in a real shower or bathtub. Simple fixes could make this a super nice facility. Staff was very friendly, but need some pushes from families which should never be the case
by CNA for 20years xxx.xxx.10.152
May 05, 2012
They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. When I first opened the door to their office, I noticed a faint but distinctly foul odor. It wasn't unbearable, but it definitely wasn't enjoyable. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock.
by bm
February 02, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 19, 2011
Would you recommend this provider to others?
Yes
by Anonymous
July 05, 2011
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Map and Directions
369 E Main St, Waterloo, NY 13165