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Heritage Park

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Heritage Park
Heritage Park
(9 Reviews)
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2001 Hobson Rd Fort Wayne, IN 46805
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I am impressed with the number of loving and caring staff this home employs. The CNA's work hard. They deserve so much. People like Asia, April, Yonna, Tikea, Caitlin, Amanda, Debbie and Kendall give you confidence that your loved one is cared for.
Nurses like LeQuisha, Val,Debbie, Emily, Jim, and Paula watch your loved one's health like they are looking out for their own family.
I ate with the residents. Don't know the names of the kitchen personnel, but i saw how kind and generous they were.
God Bless the Staff at Heritage Park !
by Anonymous xxx.xxx.98.177
October 04, 2015
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.247.171
August 07, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility easy to locate?
Fairly Easy
Did this provider show attention to detail?
Yes
by Anonymous xxx.xxx.211.29
June 16, 2014
The social worker met with patient and family in the hallway for a scheduled meeting. The main concern was nutrition which the staff fails to address. The supplements to the unpalatable puréed diet was never provided even though patient was told milkshakes could be given. Family had to bring it in. When switched to a mechanical soft diet, patient still served puréed and when servers and nurse were informed, told couldn't do anything about it because the computer entry wasn't made. Communication between staff members practically non existent. Physician orders apparently are over ridden. Too much reliance on technology instead of patient needs and comfort. Nurses forget to provide information. Would not refer to the facility.
by Family member xxx.xxx.36.187
June 15, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.233.142
September 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.93.193
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.118.249
May 24, 2012
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 27, 2011
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. It is impossible to get an appointment at their office. They are always booked and have a long waiting list. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone.
by barney
April 16, 2011
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Map and Directions
2001 Hobson Rd, Fort Wayne, IN 46805