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Heartland Health Care Center--Fostrian

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Heartland Health Care Center--Fostrian
Heartland Health Care Center--Fostrian
(14 Reviews)
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540 Sunnyside Dr Flushing, MI 48433
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Very good, there might be a better place somewhere, but you might have to look far and wide.
by Karl Worges xxx.xxx.150.78
March 18, 2019
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.196.56
November 15, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Daughter xxx.xxx.194.157
July 03, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility use current and safe equipment?
Yes
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility's staff friendly?
Not one bit
Was the provider's staff helpful and knowledgeable?
No
by Anonymous xxx.xxx.210.28
June 16, 2014
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
by Betsy Latesky xxx.xxx.200.61
May 22, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.142.212
January 31, 2014
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.224.16
February 08, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.211.191
August 23, 2012
98% of their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. My mom has spent about 3 months there in 2012. They have a great speech and physical therapy center. The ones that stood out the most for us and did the most for my mom was Dana and Melinda. If you choose this home i would ask for Dana as your physical therapist and Melinda for speech therapist. They are the Greatest at what they do:-). My mom has been in and out of nursing homes in the last year and this one is far the best in the area that i have seen. I would definitely recommend this home for your loved one.
by Frances xxx.xxx.75.17
March 28, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes
by Anonymous
October 25, 2011
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Map and Directions
540 Sunnyside Dr, Flushing, MI 48433