HCR Manor Care--Sinking Spring

HCR Manor Care--Sinking Spring
HCR Manor Care--Sinking Spring 3000 Windmill Rd Sinking Spring, PA 19608
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
This nursing home is a real mess! The food is lousy! You ask for coffee and they send you creamer and no coffee OR hot water and no tea bag!! They send real sugar for diabetics! We did not even ask for sugar!! The room is filthy and the same trash is still under the bed for 2 weeks so you know it has not been cleaned! They run out of paper towels so you know they are not washing and drying their hands! 3/4 of the aids and nurses have an attitude! You ask for something and most act like they could care less OR say they will be right back to you and never come back!! I am glad when my loved one can come home because I will never have my loved go there ever again!! It's the pits!! My loved one asked for soup and they got MYSTERY SOUP!! I tasted it and it tasted really, bad!! I saw one of the cooks that works there in the kitchen and HE was filthy and smelled when he came near me! AND HE IS IN THE KITCHEN COOKING FOOD!! UNREAL!! I think his name is KEVIN!! DO NOT TAKE ANYONE THAT YOU LOVE TO THIS PLACE!! KEEP THEM AT HOME IF YOU CAN OR FIND SOMEPLACE ELSE!!
by Pattycakes xxx.xxx.190.243
December 28, 2015
This place is absolutely HORRIBLE! Staff has the worst attitude in the world ... NOT helpful at all and most of the nurses (with the exception of a few) I delt with could care less about the needs of their patients. My father was placed their a few months ago and was neglected to the point where he was sent back three weeks after staying there because, in my opinion, someone did not do their job! It is pretty bad when you leave the hospital with the ability to walk and only need what doctor's describe as "fine tunning" with a bit of added rehab and you get sent back to the same hospital three weeks later not being able to walk at all! THIS is not a rehab, it feels like and is run much like a nursing home ... terrible! If you love your family and friends, DO NOT send them here under any circumstances!! By all means, find an alternative as we had!!!!
by K.D. Witycyak xxx.xxx.222.2
January 07, 2015
Cleanest Building around. Housekeeping staff check in often to make sure all my needs were met during my stay and my laundry was wrinkle free and fresh. Nursing staff and Rehab got me on the road to recovery. I personally would like to thank everyone at the facility for a upbeat stay. The receptionist was the absolute best.
by Mrs. Thankful xxx.xxx.22.47
August 22, 2014
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider treat their staff well?
Kind of, but not very well
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Stay Away From Here! xxx.xxx.236.27
March 18, 2013
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider's staff friendly?
Friendly Enough
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous xxx.xxx.6.189
January 23, 2013
This nursing home is filthy!!! No better than the others in the area. I would not allow my dog to go into this place.
by Anonymous xxx.xxx.181.3
August 06, 2012
i am looking for cleaning jobs
by nancy xxx.xxx.199.1
July 11, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
January 23, 2012
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
by Anonymous
August 11, 2011
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