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HCR Manor Care--Lebanon

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HCR Manor Care--Lebanon
HCR Manor Care--Lebanon
(9 Reviews)
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900 Tuck St Lebanon, PA 17042
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Staff
5 star average for Staff
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility clean?
It was satisfactory
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.185.118
May 19, 2014
Would you recommend this nursing home to others?
Yes
Did this provider take time with you at your appointment?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Were you glad that you had the appointment with your provider?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.217.154
March 20, 2014
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.217.154
February 17, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this nursing home to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.152.63
July 08, 2013
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.6.195
October 26, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.180.33
June 21, 2012
They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I jus thad trouble with them losing paperwork and then I could not get an itemized bill of what was owed.
by beach
January 13, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
November 22, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
April 08, 2011
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Map and Directions
900 Tuck St, Lebanon, PA 17042