Harris Hill Center Genesis ElderCare

Harris Hill Center Genesis ElderCare
Harris Hill Center Genesis ElderCare 20 Maitland St Concord, NH 03303
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Would you recommend this senior care facility to others?
Yes
by Anonymous xxx.xxx.107.243
April 08, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.42.95
June 30, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.146.14
January 28, 2013
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Would you recommend this nursing home to others?
Absolutely Not
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous xxx.xxx.193.85
December 07, 2012
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
February 08, 2012
The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. The office was easy enough to find. They didn't show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important. Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe.
by Mrs. X
December 28, 2011
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