Foss Home & Village

Foss Home & Village
Foss Home & Village 13023 Greenwood Ave N Seattle, WA 98133
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
It's not possible to find enough positive ways to describe how wonderful Foss Home and Village is. It is the opposite of what most of us picture when we hear the words "nursing home."

This review is ridiculously long, but I hope you'll read it in its entirety.

My father spent the last three months of his life at Foss after breaking his hip. He was 87 years old. The level of care and and honest care-ing, gave me confidence and eased my mind knowing that dad was getting what he needed. Sensitive and caring nurses and nurses' aides made my dad as comfortable as he could be. Dad missed my mom as they had been married for 63 years. An employee actually took Dad to see Mom, who also lives at Foss, when he was sick, tired, and so lonely for Mom. At the end of Dad's life the employees treated him with dignity and understanding even as he was behaving in difficult ways.

My mom also lives at Foss. She has Alzheimer's which is getting worse quickly. Knowing the standards at Foss Home and Village helps me so much since I don't live in Seattle. Again I cannot say enough about "Unit 100" which is where residents like my mom live. Most importantly, mom is safe. But she is also happy. Amanda, the activity person went out of her way to include mom when she was first at Foss. She also made me feel welcome which helped me to feel secure about where mom lives. Lynn helps mom with personal grooming. Aides make sure she gets to meals. Someone made sure Mom made her hair appointment on time. Barbara helps mom with medication but also looks after mom in a gentle and loving way.

Foss not only takes care of resident's physical needs but they have many activities to choose from for fun, they provide grooming care, have a hair salon and other services in their basement, good food,and even art done by patients, framed and up in the hallways!! How cool is that? The employees there show a sincere caring, not only for the residents, but also for the relatives and friends of residents. There were at least a couple of employees who looked after me, even when my parents were no longer in their care. They actually remembered my name! Can you imagine?

Every time I walked down the hallways, literally everyone said hello sincerely, making eye contact and smiling. I thought it was a fluke at first, but no. Most unusual.

Thank you for reading through this long review. Hopefully it is helpful and you will be able to get you're loved one into this facility!



by From Spokane xxx.xxx.116.44
May 27, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility clean?
Yes everything was neat and sterile
Would you recommend this senior care facility to others?
I Already Have
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.70.248
May 14, 2014
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.30.127
January 29, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.232.214
October 31, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.4.24
August 21, 2013
Foss Home and Village


This letter is concerning the people or procedures responsible for the initiating the 10 day termination of service provided, based upon facility staff members evaluations. Thus requiring the decision be appealed.

In my opinion, this does not project a true image or spirit of a care giving facility but that of a profit oriented business. If staff members are responsible they should be harshly reprimanded, and or the facility policies concerning temporary rehabilitation be reviewed, with regard to permitting facility staff members authority to supersede the patients doctor's evaluation.

On numerous occasions during the fist ten days, receiving the messages form your staff, about the "inability to physically improve " and prepare for discharge, was very unsettling. Considering this seemed extremely odd because during our frequent family visit we have seen slow but steady improvement.

On a more personnel note, the patient's husband recently passed away on May 20th of this year, and was her fulltime 24/7 caregiver. The family is trying it's best to fill this void but with her hip injury, emergency room visit, brief hospital stay and is now convalescing in your facility. Any kindness and consideration would be appreciated.





Respectfully,

Richard W. Clare
by Richars w. Clare xxx.xxx.100.100
June 16, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by GRAY xxx.xxx.155.250
October 26, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have helpful information available online?
Yes
by Anonymous
December 12, 2011
Does this provider use current and safe equipment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you refer this provider to a family or friend?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
July 29, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
July 16, 2011
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