Donalson Assisted Living

Donalson Assisted Living
Donalson Assisted Living 1681 Winchester Hwy Fayetteville, TN 37334
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Expertise
4 star average for Expertise
My grandmother has been there for 7 yrs. She has had several accidents including falling out of the wheelchair. She is oxygen has to be on this to live. They don't take it seriously. Her oxygen tank has been empty on several surprise visits. You smell urine up and down the halls. My dad has spoken with the director over the last several years to bring these problems to his attention. It get's better for a few days then goes right back to the poor care. She means the world to her family! We can't care for her at home and trusted this place to do so. Big mistake. I sincerely hope people look carefully at this nursing home. Talk to the patients there check out the smell and uncleanness of this place. The nurses come and go like a revolving door. So, very sad my grandmother had to go through this when she had such a full life and cared about her family, church and friends.
by Sonya Mitchell xxx.xxx.199.210
May 22, 2016
Both of my parents are currently residents at Donalson Assisted Living. They have excellent care and now the rest of the family can rest at night knowing that mom and dad are in a safe place.
by Tammy xxx.xxx.2.24
October 21, 2014
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Would you recommend this senior care facility to others?
No
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.193.114
June 29, 2014
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Sure
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.251.71
June 11, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.246.131
April 22, 2014
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.0.48
August 07, 2013
They paid close attention to me and all of my questions were answered. Their staff was friendly enough. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Christy xxx.xxx.106.207
July 23, 2012
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