Devlin Manor Care Center

Devlin Manor Care Center
Devlin Manor Care Center 10301 Christie Rd NE Cumberland, MD 21502
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
The Administrator was a sincere and kind man
-Lois L.
by Lois xxx.xxx.241.2
September 19, 2012
The Social Services Manager was very helpful with Pro Care. The Admissions Coordinator and the Business Office Coordinator kept me well informed. Physical Therapist, John did an amazing job with my sister.
by Roger B xxx.xxx.241.2
September 18, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. Adam did a great job if it wasn't for him I wouldn't be able to walk at all
by Lois Mooney xxx.xxx.241.2
July 02, 2012
"Nurse Mary was very friendly and helpful" says William Britton

by William Britton xxx.xxx.255.98
June 25, 2012
“The concern and compassion of all involved with Ralph’s care was excellent. We deeply and heartily appreciate how each worker made him comfortable as much as they could.”
by L. Scarlett
February 10, 2012
Were you able to relax during your appointment?
No, I was on edge
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous
December 03, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
September 26, 2011
Would you recommend this provider to others?
Absolutely Not
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
June 17, 2011
Devlin Manor may look good on paper or when there is an inspection taking place but what happens in this nursing home is a sad thing to see when your family member is in here. The staff that is there is over worked and underpaid and it shows with there attitudes. 90 % of the Aids could care less to be there and have absolutely no person skills and should seek employment that does not deal with people. Residents are ignored, not treated well, and things are not done properly in there care. If you do not visit your family member on a daily basis to make sure everything is done right, sad to say but your family member is part of neglect and bad care. You can hear the employees complain about how they haven’t gotten a raise and years, how they are making minimum wage or close to it and how much they hate there jobs, why do I want to know this? If you are there on a regular basis its hard to get to know the staff since they have such poor working conditions many quit if not within a month soon after, and some within days of there starting. If there employees don’t even want to be there why would the residents?

The main guy in charge was arrested!! For Medicare fraud anyone shocked by this? I certainly was. It is summer time and hot outside, please tell me why to save money they would decide to TURN OFF THE AIR CONDITIONING? Do you have any idea how hot an uncomfortable that was? Its amazing what you hear the staff talking about when they thing you are not listening for instance; did you know they are talking about turning the soiled diapers inside out and putting them back on the residence to save money on buying so many? ARE YOU KIDDING ME? Residents are not able to smoke at this facility and that is understandable but how can the staff miss people smoking in the room bathrooms? I could smell it and when asking one of the residents there he stated "Oh that’s someone smoking in the bathroom. Can we say Fire Hazard?

If you have a loved one in the facility GET THEM OUT NOW! If you are considering a home for your loved one SEEK ELSEWHERE unless you plan to be there every moment of the day to make sure they are in good care. Visiting hours are over at 8:00 to really see how bad it is there try to go on the weekends or between 5 pm and 8 pm that’s when all of the bosses leave and when employees really start to not care.

The only good thing I see at this nursing home is that it is clean; the inside seams to be neat and tidy but the outside is another story do they only mow and weed once a month? And when there’s someone important coming to visit everyone is then doing there job other than that … good luck perhaps they should have an inspection 24 hours a day? My loved one is no longer in this nursing home and I will make it my mission to let everyone know not to take there family there. I will post this everywhere that I can and spread the word as much as possible and I suggest if you read this you do the same. Don’t let these people get away with this any longer
by timewise
July 08, 2010
Devlin Manor may look good on paper or when there is an inspection taking place but what happens in this nursing home is a sad thing to see when your family member is in here. The staff that is there is over worked and underpaid and it shows with there attitudes. 90 % of the Aids could care less to be there and have absolutely no person skills and should seek employment that does not deal with people. Residents are ignored, not treated well, and things are not done properly in there care. If you do not visit your family member on a daily basis to make sure everything is done right, sad to say but your family member is part of neglect and bad care. You can hear the employees complain about how they haven’t gotten a raise and years, how they are making minimum wage or close to it and how much they hate there jobs, why do I want to know this? If you are there on a regular basis its hard to get to know the staff since they have such poor working conditions many quit if not within a month soon after, and some within days of there starting. If there employees don’t even want to be there why would the residents?

The main guy in charge was arrested!! For Medicare fraud anyone shocked by this? I certainly was. It is summer time and hot outside, please tell me why to save money they would decide to TURN OFF THE AIR CONDITIONING? Do you have any idea how hot an uncomfortable that was? Its amazing what you hear the staff talking about when they thing you are not listening for instance; did you know they are talking about turning the soiled diapers inside out and putting them back on the residence to save money on buying so many? ARE YOU KIDDING ME? Residents are not able to smoke at this facility and that is understandable but how can the staff miss people smoking in the room bathrooms? I could smell it and when asking one of the residents there he stated "Oh that’s someone smoking in the bathroom. Can we say Fire Hazard?

If you have a loved one in the facility GET THEM OUT NOW! If you are considering a home for your loved one SEEK ELSEWHERE unless you plan to be there every moment of the day to make sure they are in good care. Visiting hours are over at 8:00 to really see how bad it is there try to go on the weekends or between 5 pm and 8 pm that’s when all of the bosses leave and when employees really start to not care.

The only good thing I see at this nursing home is that it is clean; the inside seams to be neat and tidy but the outside is another story do they only mow and weed once a month? And when there’s someone important coming to visit everyone is then doing there job other than that … good luck perhaps they should have an inspection 24 hours a day? My loved one is no longer in this nursing home and I will make it my mission to let everyone know not to take there family there. I will post this everywhere that I can and spread the word as much as possible and I suggest if you read this you do the same. Don’t let these people get away with this any longer
by lovefaith
July 08, 2010
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