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Croasdaile Village

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Croasdaile Village
Croasdaile Village
(7 Reviews)
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2600 Croasdaile Farm Pkwy Durham, NC 27705
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Consumer Feedback

(7 Reviews)
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Service
5 star average for Service
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.22.214
June 10, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.3.185
October 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.248.3
August 20, 2012
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous
January 04, 2012
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 19, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 28, 2011
My family member has been in the full-care facility at Croasdaile for two years. It has been a very bad experience. They do not attend to the residents very well -- it's not quite neglect, but it borders on it. If they can't go to the bathroom by themselves, they are often wet or dirty for a long time. That's because the aides don't check on them. If they can't feed themselves, they often lose a lot of weight. There are just not enough aides to feed every resident who can't feed himself or herself. As a result, they feed them a few bites and then move on to other residents.

There is also no interaction with the residents. I am there visiting my family member often, at least a weekend a month. I try to talk with the other residents while I'm there because they never have any direct conversation with anyone. It's very sad. I don't see many other family members visiting either, which upsets me. Even though it costs a lot, you can't assume you are getting good care. Lots of money doesn't automatically equal good care. I have two other relatives in other facilities, although not in North Carolina, and those facilities are wonderful. I would love to move from Durham but you have to start in independent living in those facilities and work your way to full care, and my family member is not capable of being in independent living.
by LouisaM
September 29, 2009
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Map and Directions
2600 Croasdaile Farm Pkwy, Durham, NC 27705