Coyne Healthcare Center

Coyne Healthcare Center
Coyne Healthcare Center 56 Webster St Rockland, MA 02370
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Owner Review:

We would like to inform you that Webster Park Rehabilitation & Nursing Center (formerly known as Coyne Healthcare Center) is now under the management of Marquis Health Services, a three-generation family-owned healthcare company with a successful track record of transforming Subacute Rehabilitation & Skilled Nursing Facilities into modern, state of the art centers that attain top quality ratings.

Through our innovative concept of Rehabbing Care™, we tend to every aspect that impacts an individual’s return to health: every element at our Center is geared to restoring the health and spirit of the individual, and is reflective of our clinical excellence.

At Webster Park, we aim to provide our superior quality of care and unparalleled customer service to you and your loved ones.
by kward xxx.xxx.220.13
July 08, 2015
My dad stayed here for 3 weeks in 2013. It was called Coyne at that time.
My dad stayed there for 3 weeks for rehab.. Rehab was excellent ..other than that..I worried every night when I got home.. My dad is diabetic and not eating as much.. He was having dangerous lows at night giving him the same dosage of insulin as before he got there. Told the nurses numerous times that his dosage needed to be lowered. The dr.. And medical director said just give him a snack at night.. A snack? You don't chase insulin..u lower it.. They are totally incompetent.. After numerous lows in the 40's.. They finally lowered it..
Oh and the snack at night.. He had a low the night he was supposed to get the snack.. Why?? Because my dad fell asleep and the nurse said to my dad while I was there.."bill.. U didn't ring your buzzer for a snack.. Are u kidding me? He fell asleep.. Who's watching who.

No way would I ever recommend that place to anyone..
by C. Servais xxx.xxx.244.53
March 20, 2015
The Coyne Health Care Now Called Webster Park And Rehab Center Do Not send your loved ones there. The Nursing Home Is all About Making Money. My Has been a Patient there for two years . The Patients are not well monitored ,When they are very Ill and become sicker staff are very insistent that they can handle the situation, well my mother was a full code and to be revived by the Rockland Ma fire Dept. My mothers Cough became worse ,her fever kept. going up, she was never given fluids by IV she couldnot eat or drink, My Mother Was diagnosed with A common Cold by the Medical staff. My Mother actually had MRSA / Blood Sepsis.
by joan breck xxx.xxx.154.121
December 06, 2014
Coyne Healthcare Center was filthy, depressing, and the care was substandard. I pity any poor individual who finds themself in this facility. I will be forever haunted by the fact I had to leave my father there post hospital for 2 days.
by PatriciaD xxx.xxx.143.220
November 22, 2014
They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. This place was a horrible place to place a loved one. Once on the second floor they have the residence in wheelchairs, against the wall, facing the nursing station. I have seen at times around 20 residence in one sitting. THIS LOOKS AWFUL! Many many times you see staff members on their cell phones, either talking or texting. In a therapy session for my loved one the staff person was texting while I was there. It seem like the texting was more important than my loved ones therapy session. THIS MOST STOP! Cleanliness was another problem. On several visits I would find trash outside the trash can. This trash was always medial supplies materials. Overall care was substandard! We had many problems with the lack of care! This place is only looking for YOUR MONEY! It looks like they are doing some construction work on the facility. That is only cosmetic. I WOULD NOT PUT MY LOVED IN THIS PLACE!
by Never Again xxx.xxx.28.7
June 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Laurie C. xxx.xxx.125.17
July 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by CARING NIECE xxx.xxx.164.169
June 19, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 01, 2011
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