Covington Heights Health & Rehabilitation Center

Covington Heights Health & Rehabilitation Center
Covington Heights Health & Rehabilitation Center 3900 S Cathy Ave Sioux Falls, SD 57106
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Terrible resident care related to low staffing, staffing expected to work long hours, OT and now aren't even getting paid.

by Every unhappy employees xxx.xxx.203.186
March 26, 2018
DO NOT LEAVE YOUR LOVED ONE AT THIS FACILITY!!!!!! SENT TO DIALYSIS WITHOUT OXYGEN. NEVER A PROBLEM WITH STOMA UNTIL ENDED UP IN THIS FACILITY. TWO HOURS FOR A CUP OF ICE. DIDN'T GET OUT OF BED FOR 18 HOURS!!!! NO CHAIR IN ROOM ONLY THE BED. DO I NEED TO GO ON IF YOU WANT MORE EMAIL.

by Sonia xxx.xxx.184.123
December 19, 2017
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Was the provider's staff helpful and knowledgeable?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by karen holler xxx.xxx.36.77
May 29, 2014
Are you going to visit this provider again?
Without a doubt!
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.43.93
December 31, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.22.14
July 09, 2012
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
February 21, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They always take that extra step to make me feel special. I always enjoy my appointments here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by Luann Lavoie
December 09, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 15, 2011
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
March 22, 2011
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